FAQ

FAQ – Mobile Detailing

Frequently Asked Questions

General Questions

What is mobile detailing? +
Mobile detailing means we come to you — your home, office, or wherever your car is parked — fully equipped to professionally clean and detail your vehicle.
What areas do you service? +
We currently serve the greater Western New York region. Contact us to confirm if you’re within range.
Do you need water or power from my house? +
Nope! We bring our own water tank, power source, and everything needed to get the job done.
How do I schedule an appointment? +
You can book online, text, or call us directly. Appointments typically need to be made 1–2 days in advance.
How long does detailing take? +
It depends on your package and your vehicle’s condition. Most services take between 1.5 to 4 hours.
What types of vehicles do you service? +
We service cars, trucks, SUVs, motorcycles, and even boats or RVs upon request.

Services & Pricing

What’s included in an interior detail? +
Interior vacuuming, stain removal, steam cleaning or shampooing, leather/vinyl conditioning, and interior glass cleaning.
What’s included in an exterior detail? +
Hand wash, clay bar treatment, wax or sealant, tire and rim cleaning, and exterior glass polish.
Do you offer ceramic coatings? +
Yes, we offer multi-year ceramic coatings that protect your paint and make cleaning easier.
Can I customize a detailing package? +
Absolutely. Let us know what you need and we’ll create a custom package tailored to your vehicle.
Do you offer paint correction? +
Yes! We perform single- and multi-stage paint correction to remove swirl marks, oxidation, and minor scratches.

Payment & Policies

How much does detailing cost? +
Prices vary based on vehicle size, condition, and package. You can find pricing on our website or contact us for a custom quote.
What forms of payment do you accept? +
We accept cash, credit/debit cards, Apple Pay, Cash App, Venmo, and Zelle.
Do I need to be home during the service? +
Not at all. As long as we can access the vehicle, you don’t need to be present.
What is your cancellation policy? +
We require 24 hours’ notice for cancellations. Deposits may be non-refundable for late cancellations.

riley's mobile detailing